$18.68 - $24.26

Full Time

Seattle, WA

Outpatient, Clinic

Engagement Coordinator

Position Summary

SIGNING BONUS $1500

The engagement coordinator position covers front desk duties at the site while assisting the care team by helping to engage and coordinate with other professionals on the client’s behalf. Works collaboratively with site care team to provided brief interventions including de-escalation and resources.

ESSENTIAL JOB FUNCTIONS

  • Coordinate with other professionals on client’s behalf, helping with signing ROIs, connecting with hospitals, inpatient, jails, DSHS, CPS/APS etc.
  • Must understand HIPPA and Mandated reporting and other WAC requirements in the field
  • Maintaining client records documenting encounters in the client’s clinical chart
  • Providing case management services at the front desk, while maintaining privacy, assisting clients with paperwork and resources
  • Writing letters and calling clients to engage into services
  • Proficient in all areas of the Front Office, including but not limited to, the operation of Credible and the operation of EHR, Microsoft Word (including generating client charts and call backs), scanning, insurance verification and other duties as assigned by the manager

EDUCATION & LICENSURE REQUIREMENTS

  • Pass required background checks
  • Ability to work independently
  • BA/BS in human services field; or 5 years of experience in mental Health field

KNOWLEDGE, SKILLS & ABILITY

  • Obtain Agency Affiliated Counselor registration within 2 weeks of hire
  • Experience in Care Coordination desired
  • Experience in Case Management a plus

BENEFITS

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

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