Originally featured in The Seattle Times
When someone has a heart attack or stops breathing, a bystander often rushes over and performs CPR, keeping the person alive until trained medics arrive.
King County offers training that aims to make helping someone in a mental health crisis just as second-nature.
The Mental Health First Aid program, based on a national curriculum, teaches people how to approach someone in crisis and offer them initial support until they can get help from a professional. Rather than chest compressions and calling 911, mental health first aid actions could include talking someone having a panic attack through deep breathing, or contacting a crisis hotline or mental health worker when someone is in psychosis.
Valley Cities Behavioral Health, a local mental health provider, contracts with King County to provide free in-person or virtual training to anyone living or working in the county. The Valley Cities program has three full-time staff, and also works with about 40 independent contractors who provide trainings.
“If there are 10 people walking around and someone has a heart attack, one of those 10 will be able to help until we can get that person to the hospital,” said Lisa Floyd, the program manager for King County’s behavioral health and recovery division, which funds the training. “We’re trying to get to that point in King County with mental health. If someone is having a mental health crisis in public, to be able to say, ‘Can I help you?’”
Based on a program started in Australia in 2001, the program aims to reduce the stigma of mental illness. The eight-hour sessions — compared to about two hours for CPR or basic first aid training — take participants through scenarios of someone experiencing a range of challenges, from depression, anxiety and substance use disorders to trauma and psychosis.
At the end, they’ll receive a list of crisis lines they can call, many of which are specific to different communities or issues. Some of the trainings are focused on mental health challenges in adults, while others are for people who work with youth.
The training is guided by an acronym — ALGEE — to remember the steps for responding:
· Assess for risk of suicide or harm
· Listen nonjudgmentally
· Give reassurance and information
· Encourage appropriate professional help
· Encourage self-help and other supportive strategies
Mental health first aid can be used in a range of situations, from someone facing depression or anxiety to someone in active psychosis. It could mean simply listening and validating someone who’s stressed out by a new job and is feeling down, or it could mean calmly talking to someone who’s experiencing delusions while calling a mental health professional to help them further.
The training is not meant to replace mental health treatment, and it doesn’t qualify anyone to diagnose or treat a person. Participants are encouraged to keep their own safety and comfort in mind, stepping back if they feel ill-equipped to respond to a situation.
During a training at the Auburn School District in late June, a group of staff members from the district’s health and security teams put their new skills into play.
The scenario: A high school student was in a serious car accident last summer. He has healed physically, but staffers notice he’s become more withdrawn from friends and activities, and is more emotional than he was in the past. How should they approach him?